AI receptionist for dental practices in the UK Chairside with a patient? Your phone still gets answered.

An AI receptionist answers every call to your practice, day and night. It books appointments, answers questions from your website and puts urgent patients through to your team while you're open.

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Hear it before you pay No set-up fee Cancel any time

Sound familiar?

The calls you can't get to

The phone rings while you're chairside, and the patient rings off before anyone can get to it.

Reception is checking patients in and answering the phone at the same time, so callers wait on hold.

Calls at lunch and after hours go to voicemail, and the morning starts with call-backs.

What it does on your calls

What it handles for you

New to this? Read how an AI receptionist works.

Books, moves and cancels appointments

Check-ups, hygiene visits and new patient appointments go into your diary at free times. Patients can move or cancel bookings it made, from the same phone number; other changes come to you as a message.

Answers patient questions

Prices, opening hours, parking and whether you're taking new patients, using what your website says.

Puts urgent calls through

A patient in pain is put through to your team while you're open, or left as an urgent message when you're closed.

Takes messages

Messages for a dentist or the practice manager wait in your dashboard with the caller's name and number.

Texts a confirmation

The patient gets a text with the day and time as soon as the booking is made.

Shows you every call

Each call is in your dashboard with a short summary and the full transcript.

Example calls

The same call, two ways

Two example calls to a made-up dental practice. Press play to hear each one, or read along.

Today

On hold, then "can I call you back?"

Example call · voiced for this page · Larkmead Dental is an example business

Larkmead DentalLarkmead Dental, can you hold, please?

CallerOh, er, yes, okay.

Larkmead DentalSorry about that. How can I help?

CallerHi. I've lost part of a filling, and I'd like to come in this week if I can.

Larkmead DentalI'm really sorry, I've got a patient at the desk and the diary's on the other screen. Can I call you back after lunch?

CallerI'm at work this afternoon, I can't really take calls.

Larkmead DentalOkay. Try us again tomorrow morning, it's a bit quieter then.

CallerRight. Okay. Thanks.

With Linesteward

Booked and texted in one call

Example call · voiced for this page · Larkmead Dental is an example business

AI receptionistHi, you've reached Larkmead Dental. I'm Alex, an AI assistant, and this call is transcribed. How can I help?

CallerHi. I've lost part of a filling, and I'd like to come in this week if I can.

AI receptionistSorry to hear that. I can book you in. Are you already a patient with us?

CallerYes, I am. It's not hurting, it just feels sharp on my tongue.

AI receptionistThanks. Can I take your full name, please?

CallerJames Carter.

AI receptionistThanks, James. The earliest I have is Thursday at 8:45 in the morning, or Friday at 1:15. Which suits you?

CallerThursday at 8:45 is perfect. Before work.

AI receptionistSo that's an appointment for your filling on Thursday at 8:45 am, for James Carter. Is that right?

CallerYes, that's right.

AI receptionistYou're booked. Your reference is D, four, K, nine, T, two. I'll text a confirmation to this number now.

CallerGreat.

AI receptionistIf it starts to hurt before then, call us back. While we're open, I can put you through to the team. Is there anything else?

CallerNo, that's everything. Thanks, Alex.

Pricing

Plans for dental practices

Talk to it in your browser before you pay. No set-up fee and no contract.

Monthly plans

Set it up and talk to it in your browser first
Real calls start once you choose a plan
Paid monthly, cancel any time

Set it up

Keep your own number with call forwarding, which costs nothing from us (your phone provider may charge for forwarding), or get a new local number for £4.99 a month. How to forward your calls.

No VAT is charged · monthly · cancel any time

Bookings and your diary

Books into its built-in diary, or into Cliniko, Semble or Pabau (new: make a test booking before you go live). The built-in diary takes one booking at a time, so if several dentists see patients at once, connect one of these systems.

Careful with your callers

It never gives clinical advice and never says what a symptom might mean. It books, takes a message or, while you're open, puts the caller through, and points emergencies to 999 or NHS 111. Calls, transcripts and phone numbers are your patients' data: we handle them for you under UK GDPR, as your processor under a Data Processing Agreement. How it handles UK GDPR and health data.

FAQ

Questions from dental practices

Will it give patients clinical advice?

No. It never says what a symptom might mean or what treatment someone needs. It offers an appointment, takes a message or, while you're open, puts the caller through to your team. If something sounds serious, it tells the caller to ring 999, or NHS 111 for urgent advice.

Does it connect to our practice software?

It books into its built-in diary, or into Cliniko, Semble or Pabau. It does not connect to other dental systems yet. If yours isn't one of these, it can take booking requests as messages for your team to put in the diary. These connections are new, so make a test booking before you go live.

What happens when a patient rings in pain?

While you're open, it puts them through to the number you choose. When you're closed, it takes an urgent message, and if it sounds serious it tells them to ring 999 or NHS 111.

Can patients move or cancel an appointment by phone?

Yes, for appointments it booked, from the same phone number. It finds the booking, checks which one they mean and moves or cancels it. Appointments made at the desk or in your practice software come to you as a message to change.

Can we keep our practice number?

Yes. Forward calls from your own number, which costs nothing from us (your phone provider may charge for forwarding), or get a new local number for £4.99 a month. We email you when a new number is ready.

Your next patient is already calling.

Set it up in minutes, then talk to it in your browser before it answers a real call.

Set it up Hear an example call